Media Summary: The second posting on the subject of Enterprise Contact Center In this webinar session we give an in depth look at IRN, Services & Groups on the In this video we review the options and preference features of your
Shoretel Training Ecc Agent Toolbars - Detailed Analysis & Overview
The second posting on the subject of Enterprise Contact Center In this webinar session we give an in depth look at IRN, Services & Groups on the In this video we review the options and preference features of your This is just a video to support the blog. It shows an overview of the Recruiter team I just want to take a quick few minutes here and give you an overview of what the Our Contact Center Success Manager, Chris Recio, explains how to configure Groups within
Quick overview of how to setup Skills based Routing in your