Media Summary: ... other information but those are the very Quick overview of how to setup Skills based Routing in your In this webinar session we give an in depth look at IRN, Services & Groups on the
Shoretel Training Ecc Agent Basics - Detailed Analysis & Overview
... other information but those are the very Quick overview of how to setup Skills based Routing in your In this webinar session we give an in depth look at IRN, Services & Groups on the You can route a TEXT to the next available Our Contact Center Success Manager, Chris Recio, explains how to configure Groups within In this video we review the options and preference features of your
... go right down to where we can edit the Our Contact Center Success Manager, Chris Recio, explains how Services work within
