Media Summary: Your customer support agent works great for short tickets. Twelve turns into a long thread, the agent cheerfully asks the customer ... Most prompt failures aren't "the model is Do you find your AI forgetting things after a while, or
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Your customer support agent works great for short tickets. Twelve turns into a long thread, the agent cheerfully asks the customer ... Most prompt failures aren't "the model is Do you find your AI forgetting things after a while, or Have you noticed this? An AI feels impressive for the first few minutes — and then suddenly it feels Most people think they're building AI agents. They're not. They're building chatbots… with a fancy wrapper. The real difference?
