Media Summary: Contact Centre Technology using Generative AI for the Summarisation of Calls into How to use the CTI Adapter with Salesforce Shows how a cloud computing inbound call centre helps to manage volume, increase flexibility and reduce costs.
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Contact Centre Technology using Generative AI for the Summarisation of Calls into How to use the CTI Adapter with Salesforce Shows how a cloud computing inbound call centre helps to manage volume, increase flexibility and reduce costs. In this video Jonathan Judd, Director of Strategic Alliances at Contactual, explains the many advantages of combining the ... Shows how a cloud computing model revolutionises call centers. Shows how outbound call centres can save costs with the ability to scale according to today's outbound campaigns.
