Media Summary: A ring group, or hunt group, rings multiple phone simultaneously when one number or extension is called, allowing a team to ... The *13 code is used to log in and log out of Hold music can be used on an individual phone number, line, ring group, or

Create A Call Queue In Goto Admin - Detailed Analysis & Overview

A ring group, or hunt group, rings multiple phone simultaneously when one number or extension is called, allowing a team to ... The *13 code is used to log in and log out of Hold music can be used on an individual phone number, line, ring group, or This video refers to desk phones. When you add a new device in Once the Allow Extension Dialing setting has been enabled for a dial plan in There are a variety of ways in which you can

Directory nodes help callers be directed to the desired contact without knowing their extension beforehand. You must

Photo Gallery

Create a Call Queue in GoTo Admin
Add and Edit Contact Center Call Queues with the GoTo Desktop App
Add Intelligent Call Routing to a Dial Plan in GoTo Admin
Dialing Permissions in GoTo Admin
Create and Manage Ring Groups in GoTo Admin
Enable Call Monitoring for a User in GoTo Admin
Log in and Log out of Call Queues with a GoTo Star Code
Create and Manage Hold Music Playlists in GoTo Admin
Add a Schedule in GoTo Admin
Set up and Edit Campaigns for Contact Center
Add a Phone to a User in GoTo Admin
Add a User in GoTo Admin
View Detailed Profile
Create a Call Queue in GoTo Admin

Create a Call Queue in GoTo Admin

In the

Add and Edit Contact Center Call Queues with the GoTo Desktop App

Add and Edit Contact Center Call Queues with the GoTo Desktop App

Call queues

Add Intelligent Call Routing to a Dial Plan in GoTo Admin

Add Intelligent Call Routing to a Dial Plan in GoTo Admin

Abbreviated as ICR, intelligent

Dialing Permissions in GoTo Admin

Dialing Permissions in GoTo Admin

Admins

Create and Manage Ring Groups in GoTo Admin

Create and Manage Ring Groups in GoTo Admin

A ring group, or hunt group, rings multiple phone simultaneously when one number or extension is called, allowing a team to ...

Enable Call Monitoring for a User in GoTo Admin

Enable Call Monitoring for a User in GoTo Admin

Monitors can listen to a

Log in and Log out of Call Queues with a GoTo Star Code

Log in and Log out of Call Queues with a GoTo Star Code

The *13 code is used to log in and log out of

Create and Manage Hold Music Playlists in GoTo Admin

Create and Manage Hold Music Playlists in GoTo Admin

Hold music can be used on an individual phone number, line, ring group, or

Add a Schedule in GoTo Admin

Add a Schedule in GoTo Admin

Within

Set up and Edit Campaigns for Contact Center

Set up and Edit Campaigns for Contact Center

In the

Add a Phone to a User in GoTo Admin

Add a Phone to a User in GoTo Admin

This video refers to desk phones. When you add a new device in

Add a User in GoTo Admin

Add a User in GoTo Admin

After adding a new user in

Allow Extension Dialing in GoTo Admin

Allow Extension Dialing in GoTo Admin

Once the Allow Extension Dialing setting has been enabled for a dial plan in

Forward Calls with a Dial Plan in GoTo Admin

Forward Calls with a Dial Plan in GoTo Admin

There are a variety of ways in which you can

Set up a Chat Queue in GoTo

Set up a Chat Queue in GoTo

Chat

Create a Dial Plan in GoTo Admin

Create a Dial Plan in GoTo Admin

Creating

Intelligent Call Routing (ICR)

Intelligent Call Routing (ICR)

Intelligent

Add a Directory Node to a Dial Plan in GoTo Admin

Add a Directory Node to a Dial Plan in GoTo Admin

Directory nodes help callers be directed to the desired contact without knowing their extension beforehand. You must