Media Summary: Process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end ... This video follows how TimelinePI can be used to construct best practice Processes that utilize queue-based routing of people or work items (e.g. customer service, IT services or call center operations) ...
Abbyy Timeline Tutorial Protocols And Alerting - Detailed Analysis & Overview
Process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end ... This video follows how TimelinePI can be used to construct best practice Processes that utilize queue-based routing of people or work items (e.g. customer service, IT services or call center operations) ... Process schemas are automatically detected in both structured and ad hoc (case management) business process environments.
